Jump to content

Minimizing Bad or Negative Ratings on Fiverr


Recommended Posts

  1. Provide Quality Service… This is just why the rating system was set up in the first place. To reward great sellers. Great sellers provide quality service. If you are good at whatever you do, then you will be rewarded with good rating and reviews. Buyers love sellers who deliver exactly what they want and what the seller promised.

  2. Add Details in Your Descriptions… This sometimes is the reason why you could get bad rating apart from quality of the job done. Make sure you add whatever you do or don’t do in your descriptions to avoid misunderstanding. Some buyers find it difficult to understand what a gig title says. They just order and when they get something different, they get angry and the result is a negative rating.

  3. If You Would Finish Late, Let the Buyer Know… If you are having problems completing an order in time, reach out to the buyer and politely explain to him that his order would be delivered late. Just explain and most of the time, the buyer would understand.

  4. Don’t go Offline for Days Without Checking Your Orders… If you are going to be away for some time, then put your gig on vacation mode. Sometimes, you might be going on vacation or maybe you need to attend that friend’s wedding or its your own wedding. Just put your gig in vacation mode. But make sure you complete any job at hand or explain to the buyers that you would not be able to complete the job.

  5. Be Polite to Buyers… When you are rude to buyers, you can easily piss some people off.

If it happens that you get a negative rating despite all this, immediately contact the buyer and request him to reconsider his/her review and ratings and try to please buyer to resolve all issues. You could promise to give him extra service or refund. if everything fails then there is nothing you can do. But you can avoid this situation by putting all the points above in place. Cheers

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...