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Cannot contact a potential buyer because of privacy settings


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So someone messaged me via fiverr inbox and when I click on the message, it says “For privacy reasons, this user may not be contacted directly.”.

I can see the snippet of the message from inbox message list so I know that guy is describing a task and I can send him an offer. But I can’t actually open that message because of the privacy stuff…

Is this a bug? A correct behavior? One other thing is that it reduces my response rate too…

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