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Can not rate and review the seller, need help


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I ordered on 6, Apr, the seller delivered on 7, Apr.
We wait one week to see if the work is ok.
Result is not ok, so we are going to rate based on the true, the seller “justynbrodsky” asked us to wait and he will help to open a new account and page for us, and we will rate the order good and 5 star. now we wait and wait to 8, Jun. still no result from him. The bad news is we can not rate the order!!! Am I cheated? we are disappointed with the fiverr and the seller.

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