capitalquality Posted May 24, 2016 Share Posted May 24, 2016 I delivered what the client asked for but they’re now saying what they wanted was something different. It’s only a $10 gig and I’d have to re-do it all to meet their requirement so I want to cancel, but the mutual cancellation option is no longer there. Is the only way to cancel after delivery to go through CS? Link to comment Share on other sites More sharing options...
Anna Posted May 24, 2016 Share Posted May 24, 2016 Go to the order page. On top you will see “Resolution Center”. There you will find a few options. Note this will only be possible within 14 days of delivery before the revenue clears. Link to comment Share on other sites More sharing options...
capitalquality Posted May 24, 2016 Author Share Posted May 24, 2016 Thanks. Much appreciated. Link to comment Share on other sites More sharing options...
Anna Posted May 24, 2016 Share Posted May 24, 2016 You are very welcome 🙂 Link to comment Share on other sites More sharing options...
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