alex4company Posted May 21, 2016 Share Posted May 21, 2016 Hello,I recently delivered an turntable animation in AVI format to a client of mine and In the portfolio the video thumbnail is white, blank. Is this a technical issue or because of the video format, which format it should be so it is not blank thumbnail? Link to comment Share on other sites More sharing options...
badrenna Posted May 22, 2016 Share Posted May 22, 2016 Hii got the same issue with all of my full hd video !!! is that a full hd video you was uploading ? Link to comment Share on other sites More sharing options...
alex4company Posted May 23, 2016 Author Share Posted May 23, 2016 Hi,No, It was 960 by 540 pixels, you can see it here: https://uk.fiverr.com/alex4company/create-a-3d-model Link to comment Share on other sites More sharing options...
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