If you want to know, how to calculate fiverr ratings , please read

[carolina_mateus]

we all know about the fiverr rating system (or maybe we dont, we just know, we work all day hard, 100 five star reviews, and 2/3 negative reviews, your ratings drop like husssss)
that feels pretty bad, i know that feelings,
for those who dont know the calculation of ratings, i think you can have an idea from here, i have been calculating this way for last couple of months and its 99% perfect

suppose you have total 400 reviews
385 positive
15 negative

so it will be, 15/385=0.038 x 100 = 3.8 (minus this result from 100%)
100-3.8= 96.2 which is 96% , when you will reach 96.5 it will be 97%

this math kinda help me to work more with positive energy, if you work all months, all positive feedback, but no changes in ratings, thats kinda frustrating. so know the number, make a target, work for that, and you exactly know how many positive review you need more to go to the next percentage number, Hope it helps

[zarawalker]

I’m wondering why my rating is still 97%. If this calculation is correct, my rating should go 98%. May be Fiverr is using different formula for calculating the positive ratings.

[cadalystsial]

i was think in beginning same like you. But i think Fiverr is very intelligent. they know everything.

[cadalystsial]

hi
anybody can help me because there too many confusions in levels

in couple of month before i was in level two. I was dropped down to level one due to deliver percentage was less than 90. Again happened in next month and i was dropped down to zero level.

Now if i fulfill the requirement of the fiverr and is it possible i will jump to level 2 from level zero. please anybody can teach me?

[offlinehelpers]

On 3/11/2018 at 8:29 AM, cadalystsial said:

anybody can help me because there too many confusions in levels

in couple of month before i was in level two. I was dropped down to level one due to deliver percentage was less than 90. Again happened in next month and i was dropped down to zero level. Now if i fulfill the requirement of the fiverr and is it possible i will jump to level 2 from level zero. please anybody can teach me?

No - you’ll go up to level 1 at the next evaluation, then if you meet the >90% again in April then you’ll go back up to level 2. ☀️ 

[awesomeimage]

Hi,

There are alot of threads where people are complaining how their Completion Rate is dropping randomly and how suddenly their percentages drop, without them doing anything.

Well, it doesn’t randomly drop, there is an exact way to calculate your Completion Rate, i will show you how:

1st Step - Filtering months for counting

To do this go to Selling > Earnings.

Today is 1st of May. So i will need orders from March and April. I will use filter so i can easily count them.

2nd Step - Counting your Completed Orders, Cancelled Orders in last 60 days, Total orders.

What you now need to count is “Cancelled Payment Refunded to Buyer”. Those are your Canceled orders.
Also you need to count Order Revenue. Those are your Completed orders.

You will add up those two to get total number of orders you had in the last 60 days, which will be later used to calculate your rate.

3rd Step - Calculating your Completion Rate in the last 60 days

Now that you done counting, time for some maths. Here is the formula to calculate your rate.

x - All orders = Completed orders + Cancelled orders in the last 60 days.
y - Only Completed orders.

Y * 100
--------- = Completion rate
X

(Multiple only completed orders (y) with 100 and divide with all orders(x))

Here is an example.

From March to May i had 69 Completed orders and 4 Cancelled orders. Total number of my orders is 73.
In that case my rate will be 69*100/73= 94.52%, which is exactly what shows on my profile.

Thank you for reading this tutorial, hope it helps you understand how Fiverr counts your rates.

[nikavoice]

Thank you for putting this together. 🙂

This is awesome, bookmarked it! :ok_hand:t4:

[miiila]

 

This is useful too: https://www.convertunits.com/dates/daysfromnow/-60 

[insects44]

There is a much easier way! Go to dashboard and you will see it in your left panel with statistics:

[nurumma86]

Very complex calculation .Last month only one order cancel 8 order complete .my level down and also 7 Gig pushed

[uxreview]

Very complex calculation .Last month only one order cancel 8 order complete .my level down and also 7 Gig pushed

Why do you need to calculate it yourself? Fiverr tells you what your % is 🙂

If you don’t trust Fiverr then by all means, calculate it every morning, but most users don’t go through it at all.

[qamarrasool6]

Hello this is qamarrasool6,
If you want to know how to calculate your Fiverr rating algorithm, then you are on the right place
Let me show you, how you can calculate,
Sum of all the rating (scores you got) divided by the total reviews …
For example, if you have 18 5* then 4*, 4.3*, 1.3* so we will add them …
18x5=90 (18 reviews)
4.3+4+1.3 =9.6 ( 3 reviews)
Sum of rating we get 90+9.6=99.6 divided by the total number of review which is 18+3=21 …so
99.6/21 =4.74 means you will have 4.7*
Hope you get it
Thanks
qamarrasool6

[vickiespencer]

A math whiz wrote this explanation about how to calculate ratings:

I’m not sure if the topic belongs to this category. If not, please feel free to move it to the correspong one As everyone knows, the Forum is full of posts about users seeking advice on whether to cancel orders or not (which would most probably lead to a poor/bad rating) and users suggesting them what to do, disregarding special circumstances surrounding those who seek and normally encouraging into taking the bad review. For this reason, I thought of writing something that might come in…

[misscrystal]

Let us say you got 3 reviews:

3 stars
4.7 stars
5 stars

---

12.7 total stars

Divide 12.7 by 3 total reviews (using calculator on my laptop)

You get 4.233 which would probably be shown on fiverr as 4.2 stars. Or maybe 4 stars.

[qamarrasool6]

Let us say you got 3 reviews:

3 stars

4.7 stars

5 stars

---

12.7 total stars

Divide 12.7 by 3 total reviews (using calculator on my laptop)

You get 4.233 which would probably be shown on fiverr as 4.2 stars. Or maybe 4 stars.

No it will be 4.2 … Because now its 4.233 so if we round of the next number, we will get 4.2 … And if you have suppose 4.255 then your rating will be 4.3 because then number which is above the 5 will be added to the previous number (2)

[aamish_sohail]

Yes theire is a formula to calculate overall rating of your gig. You need to add all gigs reviews and then divide them with the total number of reviews and you will get the average rating for your gig. 

Also you can use this tool to calculate with ease.

[uk1000]

That will give an approx amount though it doesn't take into account the fact that fractional ratings can be given (though Fiverr only shows them to whole numbers in the totals).

eg. you can be given 4.333 stars approx (avg of 3,3,4) or 3.667 stars approx (avg of 3,4,4) but that link will only take into account the star totals rounded to whole numbers.

Edited April 1, 2022 by uk1000