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How to claim money back off the seller after 15 days or complain about the gig

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I placed and paid for a gig to tidy up front page of my website and to make facebook and email templates - then I was ill and hospitalised for 3 weeks. He did not complete the task but submitted the gig uncompleted. As I recovered now but the time has expired to refund or to complain. I have mentioned my situation to him but he seems giving me excuse after excuse. He even did not do half of the job.
Can anyone advice what shall I do?

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