archanawpngfx Posted May 5, 2016 Share Posted May 5, 2016 As you can see my profile, I am a wordpress website designer so a lot of people contact me for website design and they always mention that they need to have some payment gateway system for their website and their message just doesn’t get deliver.How to overcome this problem? any suggestion? Recently completed one big project, but it was really hard for both buyer and me to converse about payment systems. Link to comment Share on other sites More sharing options...
valanne Posted May 5, 2016 Share Posted May 5, 2016 You can just go ahead and use those words anyway. A warning will pop up automatically, but your message will still go through. I have a writing gig and frequently write emails for my customers. “Email” is also a forbidden word, but I have to use it all the time and I do.I think certain words put up a red flag somewhere, but as long as you’re not breaking any Fiverr TOS, no-one will care. Link to comment Share on other sites More sharing options...
fastcopywriter Posted May 5, 2016 Share Posted May 5, 2016 You can, but I don’t recommend it because the messaging feature might get suspended and then you have to appeal to customer service. Link to comment Share on other sites More sharing options...
fastcopywriter Posted May 5, 2016 Share Posted May 5, 2016 The most likely reason is that Fiverr fears people will do transactions outside of Fiverr to avoid the 20% commission. However, if you write e-mail or “p-ayment” or “paid”, you don’t get the warning.Fiverr also doesn’t want you contacting people outside of Fiverr. There is an exception, if you meet people on Facebook, Twitter, and then ask them to order your gigs, that’s OK. But if I order from you, all our communications should take place on Fiverr for our protection. Remember, there are some crazy people out there, there are buyers who will threaten to speak bad about you or to hire a hacker to hurt you, so the less they know about you the better.P.S. It’s always better to refund than to fight with a buyer, even if you’re right. Link to comment Share on other sites More sharing options...
david_ff Posted May 5, 2016 Share Posted May 5, 2016 Yes, I always have to use the word email when I’m talking to customers because I often write email chains for them. So far it hasn’t been a problem. I think it probably red flags you somewhere… but as long as you aren’t breaking the rules, I think Fiverr is OK with it, and doesn’t seem to bother you or mind. Link to comment Share on other sites More sharing options...
archanawpngfx Posted May 6, 2016 Author Share Posted May 6, 2016 I don’t think fiverr processes those messages. I get notifications like “Your order has been updated by XYZ”, but when I open it - I find no message. This happens with you as well? Link to comment Share on other sites More sharing options...
justmarketing00 Posted May 6, 2016 Share Posted May 6, 2016 Whenever i am in such situation that i have no choice to use these words then i use wrong spellings instead of right.Like for paypal i use paipal and more. 😃 Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Archived
This topic is now archived and is closed to further replies.