misscrystal Posted May 4, 2016 Share Posted May 4, 2016 This is awesome!http://blog.fiverr.com/fiverr-notifications-redesign/ Link to comment Share on other sites More sharing options...
emmaki Posted May 4, 2016 Share Posted May 4, 2016 I was actually impressed, as I could find nothing to fault (although my to-do list went haywire for 15 minutes when this was upgrade–which would have been OK except I was trying to deliver an order. Grumble, grumble). I like the fact it tells you how many stars you’ve been rated as, removing all anxiety about what “positive” actually means. Link to comment Share on other sites More sharing options...
justmarketing00 Posted May 4, 2016 Share Posted May 4, 2016 That anxiety thing though 😉 Link to comment Share on other sites More sharing options...
justmarketing00 Posted May 4, 2016 Share Posted May 4, 2016 Well its a great upgrade. Did you get the email regarding fiverr success program? Its pretty awesome but i am unable to understand how this will work or what priorities they are giving us basically. I am attaching the message. It a ticket they opened basically.Hello there!In case we haven’t already met, my name is Rachel and I’m a Seller Success Manager, part of Fiverr’s Customer Relations team.I am excited to welcome you to our new program, Seller Success, where you will receive an Account Manager!As your Seller Success Manager, I will be your dedicated Fiverr representative, keeping an eye on your account to make sure that you are getting the most out of Fiverr including reaching out to you in advance for any marketplace feedback. Any Customer Support requests that you may have will be monitored by me so that we can ensure you are receiving priority service.I will also be available not only via e-mail, but also via s***e to talk about new features and order or account questions!If you would like to join in, I would love to schedule a 10 minute call with on s***e to introduce myself and learn more about what we can do to improve your experience on Fiverr!I look forward hearing from you 🙂😃 Link to comment Share on other sites More sharing options...
emmaki Posted May 4, 2016 Share Posted May 4, 2016 looks like it got rolled out to a lot of people today. I wouldn’t get too excited about it. As far as I can tell you get quarterly reports about whether you’re doing better or worse than the prior quarter (cancellations, overall revenue, that kind of thing).Aside from that, IDK.I’ve been on it for a few months now and that’s about the full extent of it for me. Link to comment Share on other sites More sharing options...
justmarketing00 Posted May 5, 2016 Share Posted May 5, 2016 Well lets see. I had some queries which i wanted to be solved and i have asked her on the ticket but right now i haven’t got a reply from her(though i got a reply from some other person and she said she will forward my message because rachel was not in the office) even though i always get replies within half an hour in an ordinary ticket. Link to comment Share on other sites More sharing options...
misscrystal Posted May 5, 2016 Author Share Posted May 5, 2016 Can you still send a general ticket to whoever is available to answer it? Or do they all go to one person now? Link to comment Share on other sites More sharing options...
justmarketing00 Posted May 5, 2016 Share Posted May 5, 2016 I haven’t tried that but i am waiting for her if she can solve that. After 8 hours i will send a new ticket and then i will see how it goes. Link to comment Share on other sites More sharing options...
justmarketing00 Posted May 5, 2016 Share Posted May 5, 2016 I got the reply and she said that she will get a copy of the ticket i will issue. All tickets will be like normal tickets but she will just double check them if i am getting the right instructions etc. Link to comment Share on other sites More sharing options...
misscrystal Posted May 5, 2016 Author Share Posted May 5, 2016 It sounds wonderful! Hoping I get this too. Link to comment Share on other sites More sharing options...
justmarketing00 Posted May 5, 2016 Share Posted May 5, 2016 Yes best of luck 😉 Link to comment Share on other sites More sharing options...
adsensewizard Posted May 7, 2016 Share Posted May 7, 2016 For me the notifications tab is bugged. 😦 It shows the purple dot 24/7 even if there are no new notifications. Just the notification about the improved notifications, which I can’t dismiss or mark as read. Link to comment Share on other sites More sharing options...
jamshed_khan Posted May 11, 2016 Share Posted May 11, 2016 That dot was for 3 days only and now it has gone. Link to comment Share on other sites More sharing options...
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