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Is it the Sellers own discretion to cancel the gig


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Hi fiverr Buyers,

I have a doubt, I have ordered a gig but the work which I got was of very poor quality so I requested for cancellation, then the seller responded saying
I have done my best job

so, I replied saying you have provided a faulty product

Then the seller responded saying I have done a worthful job of how much paid.

In that case how will fiverr solve it

Is it cancelled or not.

Will I get the refund?

Please help Thanks

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