My account is always offline

[iamstylewe]

These two weeks my Fiverr is always offline. Also, I got an email from fiverr like "It appears you sent unsolicited messages to other users, promoting a service, website, or product not sold through Fiverr. "
Do you have similar experience? I am very confused about that.

[Anna]

Your thread was moved to “Conversations”

[catwriter]

You appear to be online at the time I’m writing this.

As for the email, have you been sending unsolicited messages to other users trying to sell them something?