simodesigner21 Posted April 23, 2016 Share Posted April 23, 2016 HiI deliverd an order 2 months ago.now the client just replay,she said that she dosn’t like the work and want a refund.i’m agree with this.how i can sent her the refund.Thanks Link to comment Share on other sites More sharing options...
fonthaunt Posted April 23, 2016 Share Posted April 23, 2016 Go to the resolution center and cancel. Link to comment Share on other sites More sharing options...
jamesbulls Posted April 23, 2016 Share Posted April 23, 2016 Speaking as a seller, I maintain a very generous refund policy, but I put a limit of 72 hours from the time of delivery to request a refund. If a client doesn’t ask within that time frame, to quote Gene Wilder’s Willy Wonka, “You get nothing!”http://i.imgur.com/KgL2jzI.gifBut, it has happened once in the past that I’ve had a reason to refund an old order. In that situation, it’s really easy: just contact customer support and ask them. Link to comment Share on other sites More sharing options...
magellon Posted April 23, 2016 Share Posted April 23, 2016 It never happened to me but I think that asking for a refund after 2 months is just dishonest, although there could be a good reason for that. Link to comment Share on other sites More sharing options...
simodesigner21 Posted April 23, 2016 Author Share Posted April 23, 2016 Thanks a lot,it’s done.something i can’t understand some buyers,but it’s the first time. Link to comment Share on other sites More sharing options...
simodesigner21 Posted April 23, 2016 Author Share Posted April 23, 2016 I just afraid of a revenge of the buyer.she can buy a gig just to leave a bad review Link to comment Share on other sites More sharing options...
emmaki Posted April 23, 2016 Share Posted April 23, 2016 It’s very unlikely an unsatisfied buyer would return. If that did happen, I’d just notify Customer Support of potential issues and the order #s for both. You shouldn’t be afraid of someone who is gaming the system…you should make sure the system knows about the gaming. Link to comment Share on other sites More sharing options...
emmaki Posted April 23, 2016 Share Posted April 23, 2016 The forum is so much brighter with gifs and images, isn’t it? Great choice, btw. Link to comment Share on other sites More sharing options...
simodesigner21 Posted April 23, 2016 Author Share Posted April 23, 2016 Thanks a lot,maybe next time i will try to not be afraid.it’s just my start here on fiverr and a bad review seems like a nightmare Link to comment Share on other sites More sharing options...
emmaki Posted April 23, 2016 Share Posted April 23, 2016 I get you, a bad review early on can really kill your profile. Just remember that you are protected, so if you deliver what you say plus a little extra, all reasonable clients will be pleased. There’s always the scary people, though. If you do get a scary buyer who is being crap, just come to the forum for advice. We all hate bad buyers so we’ll all help you to fight back for a good result! Link to comment Share on other sites More sharing options...
simodesigner21 Posted April 23, 2016 Author Share Posted April 23, 2016 Thanks a lot,very helpful what you just said,i loveee the forum,i cheak it every night ^^ peace to all of you guys Link to comment Share on other sites More sharing options...
fonthaunt Posted April 23, 2016 Share Posted April 23, 2016 If it’s about a fear of revenge, I have to agree with emmaki. It is against ToS for buyers to manipulate you that way. Link to comment Share on other sites More sharing options...
simodesigner21 Posted January 11, 2017 Author Share Posted January 11, 2017 I get you, a bad review early on can really kill your profile. Just remember that you are protected, so if you deliver what you say plus a little extra, all reasonable clients will be pleased. There’s always the scary people, though. If you do get a scary buyer who is being crap, just come to the forum for advice. We all hate bad buyers so we’ll all help you to fight back for a good result!Thanks ^^ you was very helpful Link to comment Share on other sites More sharing options...
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