heatherwrites Posted April 22, 2016 Share Posted April 22, 2016 After over 30 days, 28 individual orders completed and just 8 canceled with 98% overall rating I didn’t get the Level 1 badge not until I submitted a ticket to fiverr customer support. In less than an hour, my account was reloaded and I got the Level 1 badge. 🙂I guess some sellers might encounter a similar issue. Don’t worry! Fiverr customer support is top notch! You can submit a ticket to them to rectify any problem. 🙂To your success,Heather Link to comment Share on other sites More sharing options...
divyagoel Posted April 22, 2016 Share Posted April 22, 2016 Fiverr customer support instant action is highly impressive 🙂 Link to comment Share on other sites More sharing options...
aliyudin25 Posted April 23, 2016 Share Posted April 23, 2016 I got the same issue.I have been active for 30 daysI have 20 orders from 12 different people.98% Positive rating.0% cancellationBut, I was not getting promoted to Level 1. So I contact Customer Support. They explain my problem why I was not getting promoted ( I’ve ever broke the Fiverr ToS ). I think it will take so long time to be promoted to Level 1.1 day latter after contacting CS, I graduated to Level 1.Thanks Customer Support. 😃 Link to comment Share on other sites More sharing options...
heatherwrites Posted April 23, 2016 Author Share Posted April 23, 2016 Very reliable. 🙂 Link to comment Share on other sites More sharing options...
ladybug8 Posted April 23, 2016 Share Posted April 23, 2016 I wish I had a similar experience with customer service. 5/5 times they have done nothing to help me as the seller but tell me to solve situations with clients myself or that they could do nothing. Link to comment Share on other sites More sharing options...
rajugreenlover Posted April 23, 2016 Share Posted April 23, 2016 Here are working Million plus seller … so its easy to guess that sometime you will face problem regarding profile and gig service…so my suggestion is, just open a ticket with support and you will get instant service from fiverr support team…they are always dedicating for us… Link to comment Share on other sites More sharing options...
n_shah Posted April 23, 2016 Share Posted April 23, 2016 Fiverr support team is the amazing thing we have… 🙂 Link to comment Share on other sites More sharing options...
heatherwrites Posted June 17, 2016 Author Share Posted June 17, 2016 Oh yeah! 🙂 Link to comment Share on other sites More sharing options...
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