aully1 Posted April 21, 2016 Share Posted April 21, 2016 I’m experiencing a Fiverr seller who will not deliver the 3 files I paid for until I give a 5* review. They say it’s a humble request but I feel that, if I paid for 3 files and only got 1, I should at least get what I paid for before I can give ANY review, no matter what the star rating. Any suggestions on how I should deal with this? This exchange happened 2 days ago and they claimed they would send me what I paid for and nothing is happening. Do I file a complaint with Fiverr? (Is there a way to do that?) Or do I spread their name across social media? Thanks for any advice. Link to comment Share on other sites More sharing options...
theratypist Posted April 21, 2016 Share Posted April 21, 2016 Yes, there is a way to file a complaint. Click this link and submit a ticket --> Customer Support Link to comment Share on other sites More sharing options...
misscrystal Posted April 21, 2016 Share Posted April 21, 2016 Yes this deserves to be complained about. Link to comment Share on other sites More sharing options...
jamesbulls Posted April 21, 2016 Share Posted April 21, 2016 The moment a seller threatens to withhold work, take it to customer support: they’ll take care of you. Link to comment Share on other sites More sharing options...
justmarketing00 Posted April 22, 2016 Share Posted April 22, 2016 I think you have the option of cancellation. Also you can edit the review too. So Yes do complain the customer support but also check or ask the Seller clearly. Customer Support mostly tells us to solve our disputes on our own. Link to comment Share on other sites More sharing options...
justmarketing00 Posted April 23, 2016 Share Posted April 23, 2016 Yes but all two times till now whenever i have a dispute. They usually say they cannot force anyone and we should solve it on our own. In my four months i had contacted them thrice and only one time i was Won(The order was Auto-completed). The other two times. Fully finished orders were refunded(75$ and 30$). Link to comment Share on other sites More sharing options...
justmarketing00 Posted April 23, 2016 Share Posted April 23, 2016 What if a Buyer Refunds via paypal and Violates the fiverr TOS but the Buyer is still active and Talks with the seller to finish the job? Link to comment Share on other sites More sharing options...
justmarketing00 Posted April 24, 2016 Share Posted April 24, 2016 But the Buyer is not banned. That’s the point. Link to comment Share on other sites More sharing options...
justmarketing00 Posted April 24, 2016 Share Posted April 24, 2016 But Customer support told they do and that is why the order was cancelled. Link to comment Share on other sites More sharing options...
justmarketing00 Posted April 25, 2016 Share Posted April 25, 2016 As i said because of the Paypal. I cannot share the discussion for some reasons. Link to comment Share on other sites More sharing options...
jonstremel1986 Posted October 5, 2017 Share Posted October 5, 2017 This has happened to me 3 times! Link to comment Share on other sites More sharing options...
psychicbunny Posted October 5, 2017 Share Posted October 5, 2017 Yeaaaah that’s pretty illegal on Fiverr. You better report it. Link to comment Share on other sites More sharing options...
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