videos4us Posted April 14, 2016 Share Posted April 14, 2016 I would be very careful using FIVERR. When a company has little or no contact email or phone, there is something major to worry about. I submitted an complaint regarding a logo designer who did not deliver after payment. He marked the order as delivering several logos. I would think the FIVERR website would have an electronic record. I have not heard back from support. I will spread the word, especially at the business administration in Florida, where FIVERR was recommended. Again, a company with little or no direct contact, more than likely, it’s a scam. Link to comment Share on other sites More sharing options...
emmaki Posted April 14, 2016 Share Posted April 14, 2016 You’re the expert, go for it. Link to comment Share on other sites More sharing options...
jonbaas Posted April 14, 2016 Share Posted April 14, 2016 Just because you have not received the kind of immediate response from Customer Support that you demand, does not make Fiverr a scam. Be patient. CS handles a lot of communication every day. They will respond to your demands as soon as they are able. Link to comment Share on other sites More sharing options...
markp Posted April 14, 2016 Share Posted April 14, 2016 Google have no direct contact number for support. maybe you shouldn’t use them either. Neither do Yahoo or Bing so that’s no good either. Maybe its a good idea not to use the internet. Link to comment Share on other sites More sharing options...
mgjohn78 Posted April 14, 2016 Share Posted April 14, 2016 Though anyone willing to type 3 words in to any of the above will find a direct phone number to fiverrs hq. Link to comment Share on other sites More sharing options...
annielaurie267 Posted April 14, 2016 Share Posted April 14, 2016 yup! **** alright…[content removed by Moderator, watch the foul language] Link to comment Share on other sites More sharing options...
annielaurie267 Posted April 14, 2016 Share Posted April 14, 2016 yea ok! Do you work for them or something?! I’ve NEVER been able to contact them & they OWE ME MONEY!!! Link to comment Share on other sites More sharing options...
annielaurie267 Posted April 14, 2016 Share Posted April 14, 2016 I’ve been playing cat & mouse with this company for months…& to this day, I STILL haven’t received either my paid for order OR a refund! SCAMMERS!!! Link to comment Share on other sites More sharing options...
mgjohn78 Posted April 14, 2016 Share Posted April 14, 2016 Nope i just typed in fiverr international limited in google and found the phone number to the main office in Tel Aviv on the first result page.Opening support tickets have usually worked for me when i had an issue, though sometimes i have had to wait a long time for a response. Link to comment Share on other sites More sharing options...
fastcopywriter Posted April 14, 2016 Share Posted April 14, 2016 If you don’t like what the seller did, you can click resolution center and demand a refund. If he refuses your request, you can contact customer service.And no, it’s not a scam, for many is a hobby and for some a full-time job. There’s no scam here. Here’s an idea, visit the Fiverr Academy and learn to use Fiverr. Link to comment Share on other sites More sharing options...
jey242 Posted April 15, 2016 Share Posted April 15, 2016 To the OP be careful when throwing the word “scam” around especially infront of your associates because its a popular word used by many out of frustration, anger and ignorance. It could very well make one look foolish and naieve in the eyes of their enlightened peers and respectability could be lost. In most cases once respectability is lost it is extremely hard to obtain back.Make sure you’ve gotten your facts straight and explored all of your avenues to the resolution of a conflict before resorting to using that word to describe anyone or anything. Link to comment Share on other sites More sharing options...
jonbaas Posted April 15, 2016 Share Posted April 15, 2016 It is not Fiverr’s responsibility to complete transactions between you and your chosen seller. Completed orders and/or refunds are an agreement between you and the seller, not Fiverr. Fiverr will only step in if there is a legitimate reason for them to interfere in the processing or forced refund of an order.Don’t blame Fiverr for your transaction issues. Link to comment Share on other sites More sharing options...
fonthaunt Posted April 16, 2016 Share Posted April 16, 2016 BRAVO!! Link to comment Share on other sites More sharing options...
writer99025 Posted April 16, 2016 Share Posted April 16, 2016 Thumbs Up! Link to comment Share on other sites More sharing options...
fitrigwrites4u Posted April 16, 2016 Share Posted April 16, 2016 Well said. Link to comment Share on other sites More sharing options...
thetruemelissa Posted April 16, 2016 Share Posted April 16, 2016 I’d give you multiple thumbs up if I could. Link to comment Share on other sites More sharing options...
thetruemelissa Posted April 16, 2016 Share Posted April 16, 2016 Are you sure you understand what Fiverr is? Fiverr never offered to sell you anything. The specific seller did. If any scam exists, it was from that seller and not from the Fiverr web site itself.You and the OP both might want to consider with whom you actually contracted … of course, that’s assuming you and the OP are actually different people in the first place.If you were scammed, Fiverr customer support might be able to help you resolve the problem. You shouldn’t go in attacking and accusing, though. They’re not the ones who (possibly) scammed you, and shouldn’t be blamed just as you’re seeking their help. Link to comment Share on other sites More sharing options...
backlinks_index Posted April 16, 2016 Share Posted April 16, 2016 How much do you pay for and what products you buy?Purchase basically you pay money, you got the goods.The price is directly proportional to the quality of work Link to comment Share on other sites More sharing options...
ashyra99 Posted April 16, 2016 Share Posted April 16, 2016 After experiencing a major issue with my purchases on Fiverr and through my communication with customer service, I am VERY DISAPPOINTED in Fiverr and the two illustrators that I worked with. I WILL NOT be using or recommending Fiverr to anyone in the future! No one knows what I went through the last four months so please reframe from responding to what you know nothing about. This is MY experience! Link to comment Share on other sites More sharing options...
misscrystal Posted April 17, 2016 Share Posted April 17, 2016 . I have not heard back from support. I will spread the word, especially at the business administration in Florida, where FIVERR was recommendedDid you issue a threat when you contacted customer support? If so you may have a long wait for a response.What is the business administration in Florida? Business administration of what? The state?I assure you that fiverr is not a scam site. There are individual sellers here. Fiverr has lots of customers they have to respond to and does a great job of it through this link:customer support. However they do not respond to threats usually, or put those at the bottom of the stack when it comes to answering. Link to comment Share on other sites More sharing options...
cyaxrex Posted April 17, 2016 Share Posted April 17, 2016 Obviously, if no one knows what your problem is/was, no one can advise you on the matter… I’ve had a disastrous previous experience on Ebay but I recovered from it by following the relevant procedures.Now as is often repeated on this forum, if anyone (as a buyer) orders something which they are not happy with, they can ask for a revision from the seller in question or request cancellation.The ONLY reason why someone may have as horrendous an experience as you describe, is if they make an order and don’t examine the work until after an order has been automatically marked as complete 3 days after delivery. Moreover, no, I don’t know your situation but I don’t understand how some people can profess to have had such horrendous experiences on Fiverr when avoiding such experiences (for buyers) is ridiculously simple.It boggles the mind, it really does. Link to comment Share on other sites More sharing options...
regina493 Posted April 17, 2016 Share Posted April 17, 2016 I have requested cancellation of an order after three unsuccessful attempts by a seller. It has been four days and Seller will not agree to a mutual resolution. I have no faith that seller can deliver what was contracted and CS only suggests to work with seller. Any suggestions? Link to comment Share on other sites More sharing options...
salespagepro Posted April 18, 2016 Share Posted April 18, 2016 If you have the time, try to [advice to use off-Fiverr contact removed by mod/admin] Link to comment Share on other sites More sharing options...
catwriter Posted April 19, 2016 Share Posted April 19, 2016 Giving out personal contact information, like s***e ID, is strictly forbidden by Fiverr’s Terms of Service. Users who do that can get banned from Fiverr. Link to comment Share on other sites More sharing options...
bestofthenet Posted April 19, 2016 Share Posted April 19, 2016 From time to time I have to ask for Support´s help and always had a response, usually rapidly. Just a couple of days ago, I contacted Support and just had the time to go and check my email box and the answer was there. I thought it was the confirmation automessage that they normally send to confirm reception of my query, but surprise, it was a personal response to my questions. I think that it all depends on how you write your message, remember, it´s a person just like you on the other side! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.