writer99025 Posted March 22, 2016 Share Posted March 22, 2016 I never usually deal with Fiverr customer support, and I don’t have a reason to. Most of my buyers are wonderful people. But there was a guy who made a $5 order and wanted the article for free, so he made ridiculous complaints, basically wanted the article to be changed by half, refused to accept mutual cancellation, asked if he could use the article anyway. So I delivered the order and he writes a really nasty negative review - my 4th in 2 years here. So today as I get up, I send a message to Fiverr customer support explaining how the negative review was undeserved and they take 5 minutes to remove the feedback! Now I am back to 3 negative reviews. Really, Fiverr customer support - you guys are awesome! Link to comment Share on other sites More sharing options...
misscrystal Posted March 22, 2016 Share Posted March 22, 2016 Yes they are very good—so happy you got the negative feedback removed! Link to comment Share on other sites More sharing options...
writer99025 Posted March 22, 2016 Author Share Posted March 22, 2016 Yeah 🙂 One of the few such experiences I have had on Fiverr…the buyer was an unreasonable person. Link to comment Share on other sites More sharing options...
misscrystal Posted March 22, 2016 Share Posted March 22, 2016 Some of the customer support people can tell that some sellers consistently do great work so negative feedback would be very unusual. Link to comment Share on other sites More sharing options...
Anna Posted March 23, 2016 Share Posted March 23, 2016 Awesome, happy for you that you got it worked out ;). Link to comment Share on other sites More sharing options...
writer99025 Posted March 23, 2016 Author Share Posted March 23, 2016 Thanks! Link to comment Share on other sites More sharing options...
eoinfinnegan Posted March 25, 2016 Share Posted March 25, 2016 Glad you got it sorted. Link to comment Share on other sites More sharing options...
adsensewizard Posted March 25, 2016 Share Posted March 25, 2016 Yes, they are great! I’m impressed with how fast their support is as well. A year ago it took many days to get a reply, these days only minutes. Much respect! Link to comment Share on other sites More sharing options...
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