About accounts

[Guest perutninaptuj]

Hello… may I have 2 accounts at same time, and if I cant then can I withdraw money from one and somehow deactivate it, and then make another.
I want to do this because my rating is bellow 90% and I cant offer buyer request, and that’s my only source of income.

[misscrystal]

You can only have one account.
Yes you can withdraw your money and deactivate an account.
Ask customer support if you will be allowed to make a new account.

You should offer a refund in return for removing that bad feedback before you do anything else. If the buyer agrees then contact customer support to do it for you.

[Guest perutninaptuj]

Thank you madam. I made new gig before 2 hours. I ll wait 15 days, if no one send offer then I ll do one of these 2 steps u said.

[rocks_design]

Keeping two accounts violates Fiverr Terms. Contact CS about for more…