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Attachments disappearing when sent on an order (whilst adding an extra)


sue_mcl

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Hey, I’ve noticed this periodically, but thought I would pop a note in here to see if it is me going mad, or anyone else has noticed…

When I send someone a message on their order - for example to let them know it will cost $xx if they want to add music to their order, I sometimes include an attachment, which is some music examples. Or perhaps I need to send them their script after I have revised it etc.

I have noticed however, that if I attach something to a message and ALSO send an offer for extras, the attachments disappear.

Anyone else noticed this happening?

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