outofbandiv Posted March 9, 2016 Share Posted March 9, 2016 Scenario: nightmare client, have delivered over and above, still wants more and I just want to be done with them. I expect a negative review even if I refund and it would be totally unwarranted. If I refund, do they get an opportunity to review anyway? Link to comment Share on other sites More sharing options...
fonthaunt Posted March 9, 2016 Share Posted March 9, 2016 As long as you complete a refund without running late, the buyer cannot leave a review. There are only 2 kinds of reviews that can “stick” in spite of a cancellation. One is when a delivery runs “ridiculously late” (Fiverr’s term - not mine) and a gig is cancelled by the buyer. That leaves an automatic 1 star late cancellation rating.The other is if an order is completed, the buyer leaves a review, and then after the review is left a refund is made. There are cases where review removal isn’t automatic if that happens, so if you plan to refund after a review is left, it’s a good idea to work with the buyer and Customer Support. Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2022
© Fiverr International Ltd. 2022
Recommended Posts
Archived
This topic is now archived and is closed to further replies.