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User online or not?


shuriken12

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Hi everyone! I’m just asking a question about the green light when you’re online.
Sometimes I let my pc with the page opened but I not at the computer…when I come back my name at the top right has a grey light… did I turned offline since I did no activity on the website?

also, sometimes I want to check if some of my clients are online and I open our inbox. Sometimes it happens that the user isn’t online there (I mean that there is no green ball there) but if I click on his name and go on his personal page I can see “online” written… is he online or not?

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In my experience, the online setting isn’t perfect. It is sometimes delayed a bit. I know I rarely have mine set on even when I’m on, but even if I do, it shows me online on my profile pic but not on the search page for sellers online. I figure it’s a work in progress like other newer features! Give it some time and if it gives you too much trouble, send a note to Customer Support. 🙂

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