katieekat Posted March 5, 2016 Share Posted March 5, 2016 Hi ladies and gentlemeni have completed more than 50 orders with 5 star reviews but i am not getting level 2 badge i contacted respected and awesome team …they told me that due to violation of TOS you are not assigned level 2 yet …but i dont know where did i violate please guide me what to do i was so excited but now so so so upset any idea why this happened please guide me Link to comment Share on other sites More sharing options...
katieekat Posted March 5, 2016 Author Share Posted March 5, 2016 if any body have an idea advice please comment …i cant sleep after hearing this 😦 Link to comment Share on other sites More sharing options...
Anna Posted March 5, 2016 Share Posted March 5, 2016 Did you maybe exchange personal information with your buyer? There must have been something along the way that happened. Usually Fiverr points this out with a warning. Link to comment Share on other sites More sharing options...
theratypist Posted March 5, 2016 Share Posted March 5, 2016 Have you tried asking Customer Support what you did wrong? Link to comment Share on other sites More sharing options...
justmarketing00 Posted March 5, 2016 Share Posted March 5, 2016 She had mentioned it already 🙂 Link to comment Share on other sites More sharing options...
theratypist Posted March 5, 2016 Share Posted March 5, 2016 Yes I know that she mentioned she violated TOS. But what exactly did she break? She isn’t aware what part of TOS she violated, so maybe if she asked what part she specifically violated she wouldn’t be wondering why she doesn’t have the level 2 badge yet. Link to comment Share on other sites More sharing options...
theratypist Posted March 5, 2016 Share Posted March 5, 2016 Don’t worry you will get your level 2 badge soon enough, just becareful not to break the TOS again. Link to comment Share on other sites More sharing options...
justmarketing00 Posted March 5, 2016 Share Posted March 5, 2016 I think she knows it. The Most Common Mistake Sellers do these days is posting on the Buyer request to Promote Themselves so maybe she did that but she can explain It better. There are Some Common violations like multiple ID’s, Copy Pasting Descriptions, Using Copyrighted images. Link to comment Share on other sites More sharing options...
katieekat Posted March 5, 2016 Author Share Posted March 5, 2016 thank you so much you all …they told me they couldnt share it the reasons due to privacy …i was asked so many times to share my personal info but i rejected it every time and told the buyers its against fiverr rules …and yes my account was restricted once due to multiple user account 3 months ago but i had explained it to the fiverr that i created 2nd id for my younger sister on same laptop and network …then they activated it again 🙂 Link to comment Share on other sites More sharing options...
fonthaunt Posted March 6, 2016 Share Posted March 6, 2016 She stated pretty clearly here and in another message that she doesn’t know. While that may really mean she just doesn’t understand, the advice is the same. As @theratypist said here and I told the OP elsewhere, she needs to ask CS that specific question. Link to comment Share on other sites More sharing options...
fonthaunt Posted March 6, 2016 Share Posted March 6, 2016 There is something CS is trying to tell you that you may be skipping or misunderstanding. What you wrote here aren’t the exact words CS wrote to you. I suggest you paste their message right here but an exact copy for help with interpretation. Link to comment Share on other sites More sharing options...
misscrystal Posted March 6, 2016 Share Posted March 6, 2016 Did your sister buy your gigs or did you buy hers? Does your sister have gigs that are similar to yours? Did you share a payment ID or share Paypal? Maybe they are delaying your level 2 due to not notifying them of the sister’s account. Link to comment Share on other sites More sharing options...
justmarketing00 Posted March 6, 2016 Share Posted March 6, 2016 She has posted the Answer below and as i Mentioned its “Multiple ID’s” 🙂 Link to comment Share on other sites More sharing options...
fonthaunt Posted March 6, 2016 Share Posted March 6, 2016 It isn’t that clear, actually, but I see you are just arguing for fun or something. Go ahead, have at it. Link to comment Share on other sites More sharing options...
congruentgraph Posted March 6, 2016 Share Posted March 6, 2016 The key thing here, in my opinion is not finding out what you did wrong but instead:Carefully reading every word of the TOS and make sure never to brake this rules.Wait a few weeks, be on your best behavior and then message CS again about the level 2 problem. At that point they will see that it’s been some time since your indiscretion and no other rules have been broken. As a result, most certainly they will give you the level 2 badge.Take care!Stefan Link to comment Share on other sites More sharing options...
theratypist Posted March 6, 2016 Share Posted March 6, 2016 Lol. She didn’t post that answer when you first reacted. Link to comment Share on other sites More sharing options...
katieekat Posted March 6, 2016 Author Share Posted March 6, 2016 thank you all of you 🙂once again thanks for responding to my problem i am so very grateful to you for this stay blessed and have a nice day 🙂 Link to comment Share on other sites More sharing options...
fonthaunt Posted March 6, 2016 Share Posted March 6, 2016 Well, then, sounds like they told you to keep selling and wait although that still doesn’t look like a complete standard Support message. Good luck. Link to comment Share on other sites More sharing options...
fonthaunt Posted March 6, 2016 Share Posted March 6, 2016 @theratypist She also says they reactivated the second account. If it was a family member account and that was true, it wouldn’t be the reason. I don’t think we are getting the whole story but I’m not going to “pull teeth” to get it. 😉 Link to comment Share on other sites More sharing options...
justmarketing00 Posted March 7, 2016 Share Posted March 7, 2016 Its not like i want to have fun. One of my Friend had the same situation and he got restricted twice because of this violation that’s why i said that because i know its the most common thing. People think that if they will have multiple ID’s they will earn more but they don’t know that they are allowed to have just one and they will get banned by using both of them. Also i asked in one of my Previous Posts that if One is allowed to use One payoneer Account for two ID’s( i was going to use my friend’s) and i asked in the post and i got the answer from you that i am not allowed to use other wise i will get restricted so it is a Common Violation. If you felt like i’m commenting because of fun then i’m sorry. Take Care Link to comment Share on other sites More sharing options...
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