njcbrp83 Posted March 2, 2016 Share Posted March 2, 2016 Does fiverr already aware of this problem when buyers having an issue in sending their requirements. Most of my buyers are experiencing this problem. I get a long notification that a buyer has updated the order but the requirements did not go through. Buyers get annoyed with it and as a seller this gives a negative impression to my service.Is this just temporary? Link to comment Share on other sites More sharing options...
misscrystal Posted March 2, 2016 Share Posted March 2, 2016 I’ve noticed this for about two months that frequently there is a long pause between when someone buys a gig and when they submit my simple requirements. Sometimes a few hours go by before their requirements are submitted. Link to comment Share on other sites More sharing options...
njcbrp83 Posted March 2, 2016 Author Share Posted March 2, 2016 Would this be a minimal issue we can just brush off or fiverr should do something about this? Link to comment Share on other sites More sharing options...
fonthaunt Posted March 3, 2016 Share Posted March 3, 2016 It may something temporary. Since I think the coupon code feature at checkout is also new, it makes me wonder if that is being dabbled with and slowing things down a little. I wouldn’t worry too much unless it creates a substantial long-term issue.If it keeps happening, though, the best thing would be to have a buyer submit a ticket to CS explaining what problem they are encountering. You should submit a ticket regarding the same order number explaining how it affects you or appears on your end. Link to comment Share on other sites More sharing options...
njcbrp83 Posted March 21, 2016 Author Share Posted March 21, 2016 Buyer just cancelled his order due to this reason.His message:“Sorry but I submitted all the information but fiverr.com did not save the info. I really cannot be bothered to type it all again.”I assume that this client has filled out all the information because I can see the notification that he updated the gig but somehow the information did not go through.Tsk. Link to comment Share on other sites More sharing options...
misscrystal Posted March 21, 2016 Share Posted March 21, 2016 Why would he say he can’t be bothered to type it all again?This buyer is one you should be glad you will not have to work with. Link to comment Share on other sites More sharing options...
njcbrp83 Posted March 21, 2016 Author Share Posted March 21, 2016 I can understand the buyer’s frustration though. Link to comment Share on other sites More sharing options...
catwriter Posted March 22, 2016 Share Posted March 22, 2016 Frustration is understandable, but if it’s something that he needs done, he’ll have to type it all again, unless he decides to do the work himself. Link to comment Share on other sites More sharing options...
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