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Response Rate going down


dclover1

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This happens a lot! If you see a timer stay on a message even after answering to the message, then that is what drops the response rate from my experience. Sometimes this also happens on order pages for some reason, even if there’s nothing to respond to.

People have reported that it doesn’t affect sales, but if it bugs you, you may want to report it to support and see if they can correct it for you.

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  • 1 year later...

This happens a lot! If you see a timer stay on a message even after answering to the message, then that is what drops the response rate from my experience. Sometimes this also happens on order pages for some reason, even if there’s nothing to respond to.

People have reported that it doesn’t affect sales, but if it bugs you, you may want to report it to support and see if they can correct it for you.

Thank you so much for your response!

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