Seller able to mark order active without Buyer's information?

[chrisdata]

Some of my buyer having trouble submiting information after clicked the order button, but they did message me and sent me over inbox so I got their information, but Fiverr system still waiting her submitting info.

I hope there a button which allow Seller mark the order as valid even though they didn’t submit info after order so we can start the order.

Now I actually finished her order but because it’s not yet active, and it’s Weekend, I need to wait on Monday in-order Fiverr CS able to help me mark it active. 😦

How you guys dealing with this?

[misscrystal]

I have always just ignored them when the buyer does not put in the information. I send many messages to the buyer to start the order but often it does no good. They still don’t answer. It is always only a $5 order when this happens so I don’t care.

[mjakkerman]

Got a similar case on my hands, been messaging with a user for three days, so I am sure I have enough information to start.