abdel44 Posted February 24, 2016 Share Posted February 24, 2016 Hello my dear friends, i don’t know if anyone had this problem before, but any helpful informations it will be great … i received a message from a buyer but before i could read the message i deleted it, then after on day my response rate went from 100% to 92%, after two days 86% !!! i don’t know if it will be in decrease like that after each day … what i have to do about it ! Thanks. Link to comment Share on other sites More sharing options...
magellon Posted February 24, 2016 Share Posted February 24, 2016 Go immediately to your ¨Inbox¨, little logo that looks like a cloud at the top of your page, you will find the message, open it and respond. Don’t worry too much, 86% is still not too bad, but be careful to answer as quickly as possible to get back closer to your 100% again. - John 🙂 1 Link to comment Share on other sites More sharing options...
abdel44 Posted February 24, 2016 Author Share Posted February 24, 2016 i wish if it was that easy, the message is no longer on my inbox ! Thanks John 🙂 Link to comment Share on other sites More sharing options...
glitchfool Posted February 24, 2016 Share Posted February 24, 2016 I think it will stop decreasing eventually, especially if you respond to any message. I had this issue a couple of times in the past when someone who Fiverr marked dangerous prevented me from responding. I deleted the message and my response time started decreasing. It eventually tallied back up when I responded to other messages. It will work itself out. Don’t worry!Your friendly artist,Nick 1 Link to comment Share on other sites More sharing options...
abdel44 Posted February 24, 2016 Author Share Posted February 24, 2016 Thank you my friend, i really appreciated 🙂Abdel Link to comment Share on other sites More sharing options...
orcatek Posted February 24, 2016 Share Posted February 24, 2016 Response rate doesn’t work very well. I have a 1 hour response time and respond to every message and my rate randomly goes up and down. It has never worked correctly.On my message list now I have a message with the timer saying I need to respond. I’ve responded twice yet the timer is still there and I know tomorrow my rate will fall.Clients don’t see it, they see average response time, so I wouldn’t worry. Link to comment Share on other sites More sharing options...
magellon Posted March 2, 2016 Share Posted March 2, 2016 That´s right, the timer isn’t very accurate, furthermore it is very difficult to keep at 100%, unless you watch your screen day and night. I wonder how I sometimes have that record. Anyway, don’t be stressed by that, as I used to, the timer is only visible by yourself as a guide, do your best to respond asap. Link to comment Share on other sites More sharing options...
sxyladyorl Posted June 27, 2017 Share Posted June 27, 2017 Is there a way of retrieving them? I were rushing, now have no details for a big order. Ooops! Link to comment Share on other sites More sharing options...
offlinehelpers Posted June 27, 2017 Share Posted June 27, 2017 Is there a way of retrieving them? I were rushing, now have no details for a big order. Ooops!I don’t think you can delete orders (unless anyone knows differently) so all the info should be in the order, rather than messages anyway.I think once messages have been deleted, that’s it - it seems to be permanent. Link to comment Share on other sites More sharing options...
saad1357 Posted July 25, 2020 Share Posted July 25, 2020 I don’t think you can delete orders (unless anyone knows differently) so all the info should be in the order, rather than messages anyway.I think once messages have been deleted, that’s it - it seems to be permanent.it - it stell the guy on other side to send any message to you. you will get all your deleted messages Link to comment Share on other sites More sharing options...
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