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How can we stop sellers from posting in the [buyers request]?


alcymedia

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Dear Desperate Sellers!

I know you are trying to gain customers and traffic in your GIGs, but posting That: “I’m a professional Designer and I’m going to make a logo or any work for you for $5”, This won’t help you at all.
Please Stop Spamming the “BUYERS REQUEST” page.

And Fiverr our Amazing Partners Please do something about this!
It will really be really Helpful!

And Sellers what do you think about this Topic?
Comment Bellow!

Thank You
Alcy

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Seriously! I went to Buyer request page to check if there is a work that I could do. First 4 “Buyer requests” were from sellers who are desperate like you said.

But guess what. There are many offers requested from them. So I guess even buyers use this to find the sellers for their work.

In my opinion, solution is having separate buyer and seller request pages and blocking who are misusing that.

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It is more difficult than you would think. I’m totally in agreement that Buyer Requests needs work, but an automated system would be problematic. Lots of sellers are also buyers. I’m one of them. Most of the things you could automate would catch both good and bad requests. Fiverr is making inroads on it, but it’s a slow process.

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I think a report button would be the solution, 3 reports and your message is automatically deleted form the buyer request section or something.
Repeat offenders should be banned or blocked or similar (but they will just open another account I am afraid).

Perhaps Fiverr can hire some extra help to get the buyer request section cleaned up. (I would be interested in helping out).

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It’s definitely a good idea, and won’t require resources, as the majority of sellers trying to use it for its intended purpose will have no problem clicking a report button.

Tag it up with financial penalties and aside from some fruitless whining on the forum, it’ll stop rapidly. $5 might not be much money, but to some the people who typically do this kind of thing, it represents a significant chunk of income. If they won’t listen, hit them where it hurts! It’s probably illegal, isn’t it? Oh well.

EDIT: as there’s no account penalties, the whole “I’ll just start a new account and try again” strategy will also fail. It’s fair. All that needs to be done is make sure this is made crystal clear. I mentioned the charity somewhat jokingly last night, but it’s the only right thing to do with this slush fund. Of course, if this idea ever gets put into action, I have every faith that Fiverr will make a horrific mess of it.

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  • 2 weeks later...

I think there should be a Report button in THE BUYER REQUESTs to report those who promote their Work in the BUYER REQUEST SECTION or Fiverr Should Review Every Request that Goes into the BUYER REQUEST so that if it is a seller Promoting his Work, they Should Block the seller from posting on the Buyer Request Section!

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Automatic blocking based on number of reports leads to harassment. They always need to be reviewed manually, so that person A doesn’t ‘get mad’ at person B and cause problems for them.

What they CAN do is write a complicated scanning program that flags potential problem requests and puts them in a review list. Multiple reports could also put them into this list, to be reviewed, never auto-blocked.

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YES!!!
I saw this happen once, and out of curiosity when I tried to do the same thing, it didn’t work!! They rejected mine! Mine was never published so I know it wasn’t reported by anyone. So the request I saw another seller posted I had reported it to support and they removed the seller’s request. So I don’t know what’s up with that. Seems they really do need a system for that or if they do, it needs improvement.

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From our standpoint, there are two aspects that could possibly resolve this solution from a fair, cooperative and lenient position.

1, As seen earlier, there should be a button, similar to the report button we use in our inbox, that is attached to each ‘Buyer Request’ post that goes up.
2. The visitors of the buyer’s request section are most times (Sellers looking for new bids to bid on); these sellers would now be more in a position to spot ‘spam’ in the buyer’s requests. The report button can then be clicked by the observer. This would trigger CS to scope it out and delete the reported post, similarly to how they respond quite promptly to an actual report of inbox spam.

Something similar to this principle exists in Canada, where there’s a phone number for anytime a driver spots a pothole. One phone call, and within a few hours, that pothole is filled.

This will put the onus on us sellers to just hit that button (similar to how we hit the ‘Send Offer’ button) anytime we see fit. Hence, less obligation on actual admins or CS to independently monitor these, because as @fonthaunt mentioned, there are still sellers who at times use the buyer’s request section legitimately.

As it relates to punishment, as @emmaki said - ‘earning’ sellers who are found guilty, could actually face a fine of a few bucks anytime they have been “reported using ‘The Button’ for spamming the BRs, & found guilty.” Additionally, new sellers may be warned (not necessarily banned, as they may be new and really naive to how the system works.

Regards,
Speedy876

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