tarique_jsr Posted February 20, 2016 Share Posted February 20, 2016 Hello all,I had reached Level 2 after 2 months and 10 days with 100% positive ratings. I want to share my overall experience with my fellows.When I got my first order on Fiverr I was too much happy and delivered work before time and earned 1 piece of 5 star rating. It was really an amazing feeling. After this first order, Orders kept on coming and after 1 week I reached my first milestone Level 1.As a Level 1 seller, I got 1 order on average everyday. December was slow due to Christmas. Everything was going well but just after 5 days of reaching Level 2, I have earned 1 Negative feedback and my rating fell down to 96% from 99%.This was due to some problem in my internet connection (I had told my buyer about it) and I couldn’t deliver modified work. (this was 12 round of revision). He disappointed and left a negative review.I am surprised, he ordered one more gig after this experience. I just used my button of cancel to refuse his new work.(However once he declined so I reported to Fiverr CS, and CS has cancelled) I think I had delivered him more than expectations compromising my price. Even after this he is unsatisfied then he will never be satisfied. I don’t know why he ordered again. I know I have lost one of my customer, but its better to lost a customer than to earn negative feedback.I hope I will earned again my earlier status (100% rating). For this I have to work hard and earn more positive reviews. I have learned one thing, Never…never work for such buyer who left a negative review and ordered you a gig again. No guarantee he will left a new bad feedback regardless quality and best work you have delivered. Link to comment Share on other sites More sharing options...
justmarketing00 Posted February 20, 2016 Share Posted February 20, 2016 I saw your Gig’s and you Offer 100% satisfaction and Unlimited Revisions that means you have to give those things because you offer so you cannot say like you have Provided him a lot for the Price. 🙂 I will Suggest you to be Patient. If you cannot then remove the unlimited Revisions Option from the Gig. Link to comment Share on other sites More sharing options...
tarique_jsr Posted February 20, 2016 Author Share Posted February 20, 2016 Yes, you are right. I never refused his request for revisions. Even after completion of work I had been giving full support. I am upset not for revisions as I had already described before start work that I will go for revisions till his satisfaction. I am disappointed due to my internet connection was fail for a day and I told him about it, but he want his work at any cost and I failed to deliver. His desire was spread step by step. He needed source file for all artwork I delivered without extra charges (although I have mentioned extra charges for source file on my gig). Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.