alw1nl Posted February 14, 2016 Share Posted February 14, 2016 Came across at least 5 sellers of graphic design who steal everything they offer from the internet, where to report these idiots? Link to comment Share on other sites More sharing options...
fonthaunt Posted February 14, 2016 Share Posted February 14, 2016 Customer Support. Link to comment Share on other sites More sharing options...
david388 Posted February 14, 2016 Share Posted February 14, 2016 Hi @alw1nl, I’ve unfortunately seen the same when I occasionally use Fiverr as a buyer. Agree with @fonthaunt: report this - and make sure to include hefty screenshots (and evidence) to speed things along. Link to comment Share on other sites More sharing options...
alw1nl Posted February 15, 2016 Author Share Posted February 15, 2016 Customer Support seems not to care about scammers, already reported a few via this way incl. evidence (various links to original sources) a while ago but they do nothing, reported scammer profiles are still there.Don’t they have a Security Support? Link to comment Share on other sites More sharing options...
alw1nl Posted February 15, 2016 Author Share Posted February 15, 2016 Some is good, a lot is not and there are scammers and fakers and they do scare potential buyers away. Everywhere you see Fiverr mentioned as a place where you should not waste your money because it’s all rubbish, that’s the overall idea of Fiverr, while there are absolutely skilled, motivated and hardworking sellers enough. It’s just a kind of art to find them (which itself cost you money), but the admins should put more effort in keeping the place clean from scammers, spammers and fakers. Link to comment Share on other sites More sharing options...
emmaki Posted February 15, 2016 Share Posted February 15, 2016 Customer Support. They will direct your concerns to the trust and safety team. There’s not much else you can do. Link to comment Share on other sites More sharing options...
joyla2 Posted February 16, 2016 Share Posted February 16, 2016 I have someone to report as well. She stole money and have not done any work. Link to comment Share on other sites More sharing options...
bojansavikj Posted February 16, 2016 Share Posted February 16, 2016 Yes the trust and safety team will warn them. But, they will not delete their profiles or gigs after the first warning. If this copying continues, they will delete and ban the profiles and gigs. That is why you are still seeing them, is not like they didn’t reacted. From my experience Fiverr’s Customer Support is one of the best on the Internet at the moment. Link to comment Share on other sites More sharing options...
eoinfinnegan Posted February 16, 2016 Share Posted February 16, 2016 They will never eliminate all the problem sellers. Putting more staff on scammer/spammer duty will mean that either fees will go up or advertising/other aspects will suffer. Even by taking that step there will still be people who have bad experiences who will shout it from the rooftops while happy buyers will just keep buying and not tell anyone their secret source of great cheap labor. Link to comment Share on other sites More sharing options...
therealsiri Posted February 17, 2016 Share Posted February 17, 2016 Yes, the only reasonable thing to do here is to keep reporting them to Customer Support and hopefully with the bulk of repetitive complaints they will get shutdown. Link to comment Share on other sites More sharing options...
mgjohn78 Posted February 17, 2016 Share Posted February 17, 2016 Best to contact the copyright owner, they can then pursue it further if they so choose. Link to comment Share on other sites More sharing options...
aimancall Posted February 18, 2016 Share Posted February 18, 2016 they have provision from scammers - they will never admit officially that it is good business to have them Link to comment Share on other sites More sharing options...
shounak10 Posted February 19, 2016 Share Posted February 19, 2016 You came through at least 5 sellers in the graphic design category who have copied their gigs. Go through the ‘Video Intros’ category and you will have difficulty coming through at least 5 sellers who have NOT copied their gigs. The video intro category is plagued with templates from VERY famous websites that sell those templates. I doubt Fiverr doesn’t already know about it. But nothing has been done about it. Link to comment Share on other sites More sharing options...
dramaqueen0707 Posted February 22, 2017 Share Posted February 22, 2017 Yes the trust and safety team will warn them. But, they will not delete their profiles or gigs after the first warning. If this copying continues, they will delete and ban the profiles and gigs. That is why you are still seeing them, is not like they didn’t reacted. From my experience Fiverr’s Customer Support is one of the best on the Internet at the moment.How do you report them? Link to comment Share on other sites More sharing options...
catwriter Posted February 22, 2017 Share Posted February 22, 2017 How do you report them?How do you report them?By submitting a ticket to Customer Support, with all the relevant info and proof: https://support.fiverr.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
dramaqueen0707 Posted February 22, 2017 Share Posted February 22, 2017 How do you report them?By submitting a ticket to Customer Support, with all the relevant info and proof: https://support.fiverr.com/hc/en-us/requests/newUnder which topic? I’m sorry, I may be looking right at it. Link to comment Share on other sites More sharing options...
catwriter Posted February 22, 2017 Share Posted February 22, 2017 Under which topic? I’m sorry, I may be looking right at it.Under which topic?Trust & Safety, and then either Reporting Bad User Behavior, or Reporting Questionable Gigs. Link to comment Share on other sites More sharing options...
frank_d Posted February 22, 2017 Share Posted February 22, 2017 Under which topic?Trust & Safety, and then either Reporting Bad User Behavior, or Reporting Questionable Gigs.Fiverr CS only responds to DMCA orders that come directly from the copyright owner.They will just serve you with a canned response no matter how many times you report idiots who sell stolen stuff. Link to comment Share on other sites More sharing options...
dramaqueen0707 Posted February 22, 2017 Share Posted February 22, 2017 Under which topic?Trust & Safety, and then either Reporting Bad User Behavior, or Reporting Questionable Gigs.Ah yes, I see, thank you so much. I did realize in conversation threads, the itty bitty Report button. I knew I’d seen it before, ha! Link to comment Share on other sites More sharing options...
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