hamzaumar Posted February 14, 2016 Share Posted February 14, 2016 I don’t know why but i already delivered the work. The customer send me a hand draw image and i create the same illustration. But he said he don’t like it.I was ready to cancel the order to give him refund but he request for revision and i decided to give him free revision but i asked for more days. Before that he claim to fiverr and customer support canceled the order. I am not worried about cancellation because i already offer him to give refund. I am worried about the effect of this cancellation because it is done by fiverr customer support not mutual cancellation. Link to comment Share on other sites More sharing options...
koudsi Posted February 14, 2016 Share Posted February 14, 2016 Then you should have just issued a refund as you had promised of which you did not do for over 2 weeks. Assuming you are also ******* then why not respond to the same thread instead of starting a new one under another name? Link to comment Share on other sites More sharing options...
fonthaunt Posted February 14, 2016 Share Posted February 14, 2016 Look, the seller you mentioned here, Al******** [rest of name redacted] has never used the forum. That seller is not from the same country as @hamzaumar, does not sell the same kind of gigs, and has a vastly different IP. There are hundreds of thousands of currently active sellers on Fiverr, many with cancellations of some type. There is zero reason to think @hamzaumar is related to the person you had trouble with. Link to comment Share on other sites More sharing options...
fonthaunt Posted February 14, 2016 Share Posted February 14, 2016 @hamzaumar: There shouldn’t be reason to worry unless you have many non-mutual cancellations. Almost every seller gets one occasionally. Only high cancellation rates will really hurt you. Link to comment Share on other sites More sharing options...
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