misscrystal Posted February 9, 2016 Share Posted February 9, 2016 My dashboard today says delivered on time is 99% but I’ve never been late the entire time I’ve been here. Has this happened to anyone else? Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2016 Author Share Posted February 9, 2016 Customer support has told me it can’t be corrected, and as long as I deliver on time it will go back to 100%, but I have always delivered on time. Sustained effort to deliver on time for over 3 years. Link to comment Share on other sites More sharing options...
misscrystal Posted February 11, 2016 Author Share Posted February 11, 2016 Now I am told that my stats were checked and they are accurate but they are not accurate. Link to comment Share on other sites More sharing options...
overror Posted February 11, 2016 Share Posted February 11, 2016 thats so terriblehope so they will help you the best Link to comment Share on other sites More sharing options...
misscrystal Posted February 11, 2016 Author Share Posted February 11, 2016 Thank you for your sympathy. Link to comment Share on other sites More sharing options...
arundaskm Posted March 31, 2016 Share Posted March 31, 2016 Same for me. its show 99% sometimes,but i delivered all the orders in last 3 months “on time” Link to comment Share on other sites More sharing options...
nachiket_8 Posted March 31, 2016 Share Posted March 31, 2016 I also facing same problem. I deliver timely orders from last 4 months. My gig’s delivery time also increase from 1 day to 2 days. Very disappoint from this terrible system. Link to comment Share on other sites More sharing options...
adsensewizard Posted March 31, 2016 Share Posted March 31, 2016 I was also told I didn’t respond to a few users messages, even though I did. And I even had screenshots of those discussions showing my reply and the red timer on them still. But it still was corrected to 100%. Link to comment Share on other sites More sharing options...
overror Posted April 1, 2016 Share Posted April 1, 2016 @misscrystal it happens to me now… my delivery on time shows 95% but I’ve never been late like you. Link to comment Share on other sites More sharing options...
jamshed_khan Posted April 3, 2016 Share Posted April 3, 2016 Hello, I had this issue and upon contacting Fiverr CS, issue was resolved within an hour. They reset my counters. Link to comment Share on other sites More sharing options...
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