blackwhiskey Posted February 6, 2016 Share Posted February 6, 2016 I’ve got a buyer for a gig that ships the product to their home, it’s automatic, it’s mentioned in my gig description and everything, but instead of a mail address they just put their email. I noticed this immediately and on the order page I told them that is was a gig that shipped the product, I can’t contact them outside fiverr, and if they just want the digital file, I was pretty sure I couldn’t return the shipping fee and I would need a statement that they understood that before I could proceed.They didn’t respond for a few days and the timer on the gig is going down. I sent them a message via conversation saying the same thing and that I would have to cancel the order if they didn’t respond by the time it hit 2 days, because that isn’t enough time to do it and I’m not going to do the gig unless the correct info is in place.There are 18 hours until it hits 2 days, and I’m really not sure what I should do here. Any advice or go-to protocol? Is it considered a permissible reason to cancel? If they never come back to even accept the cancellation, would any of this be held against my account? Link to comment Share on other sites More sharing options...
blackwhiskey Posted February 7, 2016 Author Share Posted February 7, 2016 ^And for some reason a picture I have never seen and definately never had on my computer attached…? and won’t detach…? Link to comment Share on other sites More sharing options...
misscrystal Posted February 7, 2016 Share Posted February 7, 2016 These pictures are put on lots of posts for some reason. It’s a bug.You need to cancel that sale. Yes it’s a permissible reason. No it won’t be held against you, but if you do nothing and they never respond it will be a automatic negative review against you. Cancel it now. Link to comment Share on other sites More sharing options...
blackwhiskey Posted February 7, 2016 Author Share Posted February 7, 2016 thank you, I’m going to go ahead and cancel it then =) Link to comment Share on other sites More sharing options...
charlescary Posted December 27, 2016 Share Posted December 27, 2016 Honestly, I didn’t see my topic. I want to know where are all of my completed gigs? Link to comment Share on other sites More sharing options...
blackwhiskey Posted December 27, 2016 Author Share Posted December 27, 2016 Honestly, I didn’t see my topic. I want to know where are all of my completed gigs?I don’t know if there’s a different way, but I go to dashboard, click on sales, and then you have a bunch of tabs, one of which is Completed. Link to comment Share on other sites More sharing options...
charlescary Posted December 27, 2016 Share Posted December 27, 2016 I don’t know if there’s a different way, but I go to dashboard, click on sales, and then you have a bunch of tabs, one of which is Completed.I thought I tried it, but I’ll try again. Link to comment Share on other sites More sharing options...
charlescary Posted December 27, 2016 Share Posted December 27, 2016 Unsuccessful…nothing is there. It says no notifications. Link to comment Share on other sites More sharing options...
blackwhiskey Posted December 27, 2016 Author Share Posted December 27, 2016 https://www.fiverr.com/ users/charlescary/ manage_ordersis what it should be for you, no spaces. Sales in Queue should be next to Open Purchases, Balance and Earned this month Link to comment Share on other sites More sharing options...
charlescary Posted December 27, 2016 Share Posted December 27, 2016 Thanks…I’ll try that also. Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Archived
This topic is now archived and is closed to further replies.