shammahtech Posted February 3, 2016 Share Posted February 3, 2016 Hello Fiverrians! Since 48 hours now, i haven’t been receiving email notifications of activities on my fiverr account and gigs. I have cross-checked my email notification settings and they are alright, but i still don’t receive notifications in my inbox, What could the problem possibly be? Is there any other person experiencing this? Should i take this to CS?thanks for your response… 8 Link to comment Share on other sites More sharing options...
therealsiri Posted February 4, 2016 Share Posted February 4, 2016 Check your account settings and see if it’s set to track messages etc. 🙂 Hope that helps Link to comment Share on other sites More sharing options...
shammahtech Posted February 4, 2016 Author Share Posted February 4, 2016 My account setting are all set to notify me, and are all ok. Unless there is something else you are talking about i may not know. they have been ok all these while. it just stopped notifying me… Link to comment Share on other sites More sharing options...
catwriter Posted February 4, 2016 Share Posted February 4, 2016 Have you checked all folders in your email inbox? Notifications might end up in the spam folder, so be sure to check that one out (and, if they did end up there, mark them as non-spam).Another possibility that comes to mind is that the buyers have used some of the forbidden words (email, s***e, pay, Paypal…); messages with those words often get delayed until an admin checks them (I’m not sure whether the same happens with orders), and once they let them pass, you don’t always receive an email notification.If none of this helps, you may want to wait for a few days (and check your Fiverr account very often, so you don’t miss something) and see whether the issue is resolved on its own, or contact CS. The issue isn’t site-wide, as far as I know (I’m receiving notifications as usual). Link to comment Share on other sites More sharing options...
catsquirrel Posted February 4, 2016 Share Posted February 4, 2016 Contact CS. It’s a known problem that shows up from time to time. Link to comment Share on other sites More sharing options...
kindoflost Posted February 4, 2016 Share Posted February 4, 2016 the notifications settings here: https://www.fiverr.com/users/shammahtech/edit/account_settingsHTH Link to comment Share on other sites More sharing options...
kingland Posted February 4, 2016 Share Posted February 4, 2016 Check your Spam mails! Sometimes it happens with many people… Link to comment Share on other sites More sharing options...
muzammil210 Posted January 31, 2019 Share Posted January 31, 2019 I got the same problem. As I entered here to get solution I just checked the SPAM folder. All emails were there and I removed SPAM mark from there email. Now I get all emails in inbox. Try this out. Cheers. 2 Link to comment Share on other sites More sharing options...
malikaati_31 Posted July 26, 2021 Share Posted July 26, 2021 i am trying to get paid from fiverr but it does not work it shows me Please check your email and follow the instructions in order to add your Bank Transfer account. i am trying to get email but it didnt receive in inbox, junk/spam what should i do please advise 1 Link to comment Share on other sites More sharing options...
mark_ed Posted July 26, 2021 Share Posted July 26, 2021 1 hour ago, malikaati_31 said: i am trying to get paid from fiverr but it does not work it shows me Please check your email and follow the instructions in order to add your Bank Transfer account. i am trying to get email but it didnt receive in inbox, junk/spam what should i do please advise Are you sure you are on the right email account? If so, you should try again and if it still doesn't work you should contact Customer Support about this issue. 2 Link to comment Share on other sites More sharing options...
racheljeckson Posted October 20, 2022 Share Posted October 20, 2022 hi, i am trying to get paid from fiverr but it does not work it shows me Please check your email and follow the instructions in order to add your Bank Transfer account. i am trying to get email but it didnt receive in inbox, junk/spam Link to comment Share on other sites More sharing options...
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