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misscrystal

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I have the same message. I don’t think there is anything to offer on status except exactly what the message says. Fiverr is usually pretty slow about fixing non-critical stuff (and sometimes more critical stuff) so I doubt it will get attention soon unless it’s a quick fix.

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Below the message box on the order page it says something like “View discussion with BuyerName in your inbox or click here to mutually cancel the order”. Clicking on “discussion” takes you to “Conversation with BuyerName” in the inbox; even if the buyer has never messaged you before, you can still see the number of orders that the buyer has purchased from you.

Or is it different for you?

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