njcbrp83 Posted February 2, 2016 Share Posted February 2, 2016 My buyer complained about the significant increase of the amount he paid for a basic gig. Instead of just $5, he paid $7.06?Does any of you experienced this? Is this how fiverr charges the buyer now without the knowledge of the seller?I attached the screenshot. (won’t attached)Here’s the screenshot url: http://prntscr.com/9y34td Link to comment Share on other sites More sharing options...
fonthaunt Posted February 3, 2016 Share Posted February 3, 2016 Is the buyer in Australia by any chance? That screenshot looks like USD $5 converted to AUD to me. If the buyer is in Australia or has display set to au.Fiverr.com it might display like that. If so, I’m pretty sure they are still only charged the equivalent of $5.The new currency display doesn’t change the actual price, just how it looks. You can have the buyer contact Customer Support if they feel they were actually charged more than $5 (plus processing fee if it applies to their payment method.) Link to comment Share on other sites More sharing options...
njcbrp83 Posted February 3, 2016 Author Share Posted February 3, 2016 Yes, he is from Australia. I did not notice the A$ currency there. Thanks for pointing this out. This maybe the case. I will tell him to contact support.Thanks! Link to comment Share on other sites More sharing options...
fonthaunt Posted February 3, 2016 Share Posted February 3, 2016 No problem! Some repeat buyers may be confused at first since converted currency display is somewhat new. 🙂 Link to comment Share on other sites More sharing options...
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