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Buyer being charged more than the basic amount


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Is the buyer in Australia by any chance? That screenshot looks like USD $5 converted to AUD to me. If the buyer is in Australia or has display set to au.Fiverr.com it might display like that. If so, I’m pretty sure they are still only charged the equivalent of $5.

The new currency display doesn’t change the actual price, just how it looks. You can have the buyer contact Customer Support if they feel they were actually charged more than $5 (plus processing fee if it applies to their payment method.)

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