burebista Posted April 30, 2013 Share Posted April 30, 2013 I have become a member of Fiverr at the ending of 2012. Last months I have manage to become Level 2.Last saturday they took me all the badges. Now I am like a new comming in Fiverr.I have write to the Fiverr support team and I have receive a reply with no explanations. Just bla, bla, bla…It is possible to loose all the badges just like that?Thank you for your thoughts.Dragos (burebista) Link to comment Share on other sites More sharing options...
burebista Posted April 30, 2013 Author Share Posted April 30, 2013 Reply to @oldbittygrandma:Thank you for be the first to encourage me. I want to let you know that I like to laugh but I cannot attach a emoticon Link to comment Share on other sites More sharing options...
burebista Posted April 30, 2013 Author Share Posted April 30, 2013 I have wrote 3 messages to the Fiverr support asking to explain their decission.I have receive just nonsense words from one representative.I have no hope with this kind of support team. I am a Customer Care Manager in my real life but never I have reply to my clients as they did: totaly unprofessional.Thank you for your comments.Can I invite you to laugh with me and my new site? loleverydaynow.com Link to comment Share on other sites More sharing options...
elishahong Posted April 30, 2013 Share Posted April 30, 2013 Same thing happened to me and I’ve contacted support etc and nothing. They just gave me a cut and paste answer stating that they have no control over Levels. I’ve lost a lot of revenue, still running my Fiverr gigs but it’s a real downer. Link to comment Share on other sites More sharing options...
burebista Posted April 30, 2013 Author Share Posted April 30, 2013 It is a disaster this so-called support team.I supose that will try to help us not to bury all our work.I have loose money because I have advertise my Level 2 on Facebook, Linkedin and Adword(payed ads). Now I receive signals from potential clients telling me that I am a liar and a scammer.But I will not quit the battle. I will continue to protest every day. :)) Link to comment Share on other sites More sharing options...
rossonomous Posted April 30, 2013 Share Posted April 30, 2013 Same thing here to, and the same fairly useless answers I received. Link to comment Share on other sites More sharing options...
rossonomous Posted April 30, 2013 Share Posted April 30, 2013 It was mentioned to me that your level can be lost if people have reported/complained to customer service about you. You may not even know about it and they won’t ever reveal information about it; but that can happen to. Link to comment Share on other sites More sharing options...
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