essyjoseph Posted January 20, 2016 Share Posted January 20, 2016 Hello peopleA buyer messaged me asking if i can do his school assignments. I immediately responded to his message where i said that i don’t offer help for assignments.DESPITE RESPONDING TO HIS MESSAGE, HE WENT ON AND PLACED THE ORDERWHERE HE SAID ((PLEASE HELPHis message on the order (PLEASE HELPGiven that i don’t do school assignments, i requested for mutual cancellation few minutes after he placed the order. He then responded to my message saying that he will find another seller, BUT HE DIDN’T RESPOND TO MY CANCELLATION REQUESTAfter 24 hours the order was cancelled automatically by fiverr leaving my gig with 9% cancellation. I have been working very very hard day and night to make sure that i have avoided cancellation rate at all cost. Now is this my fault? I REQUESTED MUTUAL CANCELLATION few minutes after the order was placed but the buyer didn’t respond leaving me with a cancellation rate.I contacted Fiverr Support requesting them to remove the cancellation rate but i have not got any answer from them… IS THIS MY FAULT? Sincerely speaking Link to comment Share on other sites More sharing options...
fitrigwrites4u Posted January 20, 2016 Share Posted January 20, 2016 So sorry to hear that. Actually from my point of view it was not your fault. Link to comment Share on other sites More sharing options...
fitrigwrites4u Posted January 20, 2016 Share Posted January 20, 2016 Oh, and good that you turned down that offer. Link to comment Share on other sites More sharing options...
essyjoseph Posted January 20, 2016 Author Share Posted January 20, 2016 Its good to hear you say so Link to comment Share on other sites More sharing options...
essyjoseph Posted January 20, 2016 Author Share Posted January 20, 2016 Unfortunately, i have got a message from FIVERR Support where they have said that that’s how the system works Link to comment Share on other sites More sharing options...
writer99025 Posted January 20, 2016 Share Posted January 20, 2016 I know, happened to me several times. Link to comment Share on other sites More sharing options...
essyjoseph Posted January 20, 2016 Author Share Posted January 20, 2016 Did it affect your gig rating? Link to comment Share on other sites More sharing options...
escape Posted January 20, 2016 Share Posted January 20, 2016 After you did a mutual cancelation the buyer cant rate and this do not affect your gig rating! Link to comment Share on other sites More sharing options...
misscrystal Posted January 21, 2016 Share Posted January 21, 2016 I am told by customer support it does not affect your ranking or anything no matter what your cancellation rate is, which is contrary to what I had heard before. So it’s a mystery. Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Archived
This topic is now archived and is closed to further replies.