Messages not working?

[digitalyw]

Yesterday I was repeatedly unable to send a message to a seller after purchasing.

With two orders I have sent a message immediately with details related to the purchase.

Several hours I have then received messages back from each of those sellers requesting the same details I had already sent them.

I had assumed this was because they had ignored the first messages but after the system seemed not to work yesterday I am now unsure whether they even received the messages and therefore if I am missing messages too.

This doesn’t seem very satisfactory for buyers or sellers.

[digitalyw]

One order was not delivered because seller appeared not to receive any messages.

Have just made another order and AGAIN I cannot send them a message.

This is not acceptable.