infragency Posted January 12, 2016 Share Posted January 12, 2016 Hello, I’d like to signal a technical error on Fiverr.When I’m downloading the completed order files I freshly recieved, instead of having the file downloading, I’m receiving an xml page with this error : NoSuchKeyCopy pasting the raw output :<Error>NoSuchKey<Message>The specified key does not exist.</Message><Key>message_attachements/XXX</Key><RequestId>1F633DE8DE98CCCCXX</RequestId><HostId>OYhQG5HvDXXX</HostId></Error>Probably a CDN sync error?Hope the tech team will fix that soon as my customers need those files 🙂Regards Link to comment Share on other sites More sharing options...
fonthaunt Posted January 12, 2016 Share Posted January 12, 2016 I haven’t seen this error but the forum is not fast enough for this kind of issue. For delivery, I would suggest you use Drop Box for the time being. For help with the error, you need to go to the Customer Support page and click to submit a ticket in the upper right hand corner. The forum is great for general bug reports, especially those that aren’t critical to delivery. Staff only checks in occasionally on the forum, though. Link to comment Share on other sites More sharing options...
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