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Reording a custom gig from a previous buyer - how do I do this


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I have used a seller on fiverr and am quite happy with him - he does amazing work at an amazing speed. Recently I contacted him via message through fiverr and asked him how many gigs it would cost to do my custom job. He responded and I sent the money (via fiverr) and then I got an email from fiverr saying that I had violated the terms of service. I have since written to fiverr only to have the email return as it was to a donoreply type address (which I didn’t notice). I do not want to break the rules - but how do I do this? Any help would be appreciated.
Thanking you

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