designeroind Posted January 11, 2016 Share Posted January 11, 2016 Hey,I’m on vacation mode… but still my response rate decrease… please tell me how to recover my response rate… when I on the vacation mode its on 95% but now it goes down to 80% . Please help me… Link to comment Share on other sites More sharing options...
jonbaas Posted January 12, 2016 Share Posted January 12, 2016 Your message response rate goes down when you do not answer the messages that you receive. I believe the rate covers your responses within the past 30 days. If you want to improve your response rate, response to your messages, and wait 30 days. Link to comment Share on other sites More sharing options...
designeroind Posted January 12, 2016 Author Share Posted January 12, 2016 No I don’t receive any message in between the vacation mode or before I on the vacation mode … also I don’t send any buyer request in this time…so do I wait for 30 Days??? Link to comment Share on other sites More sharing options...
jonbaas Posted January 12, 2016 Share Posted January 12, 2016 As far as I am aware, your response rate covers all messages received within the past 30 days. Link to comment Share on other sites More sharing options...
misscrystal Posted January 12, 2016 Share Posted January 12, 2016 It’s possible that this is a bug where the response rate goes down for no reason so I suggest asking customer support why it is going down. Link to comment Share on other sites More sharing options...
royalflame Posted January 12, 2016 Share Posted January 12, 2016 I think I may know why it went down. You came on Fiverr and you saw no new messages yet still the response rate went down. This is exactly what I just noticed a few minutes ago on my account.The Website platform doesn’t tell you when a spammer messages you because their system marks the message as spam and then removes it. Therefore, not allowing you to see it and respond to it. How do I know? The fiverr mobile app gets the notification before the system erases the message automatically.So in summary, you got a message from a spammer and Fiverr deleted it which prevented you answering. That in turn affected your response rate. I think this is an error or oversight on Fiverr’s part that needs to be fixed.The rate eventually goes back up after 30 days but I still hate having to wait that long. Link to comment Share on other sites More sharing options...
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