When someone asks for refund

[hamidsheikh]

I worked with a client from UK, he is a doctor, whenever he was busy, he used to tell me to stop working until I am back. I asked for 3-4 days, but because of his slow response work went above the deadline (although I delivered within time, he understood my concern of being late).

Today I was travelling, and I had no data connection, he sent a few messages, I replied after 3 hours.

He already had mentioned he wants a refund, I told him okay I’ll do the work and will refund as well 😃 (I said that so he don’t disturb me and have in mind that I am working).

I completed the stuff, when I updated him that I have completed the updates (updated him within 2 hours after last reply), he started bargaining HE wants refund because I said so 😛

what should I do now? I spent 2 weeks 😛

[Anna]

If you promised him a refund you should keep your promise.

[hamidsheikh]

I did. And Delivered it for free. Although I didn’t mean that 😃 but I refunded.

[hamidsheikh]

yes 😃 I got it right after the message. anyways thanks @kjblynx