Seller unresponsive

[fedttoej]

Hi

I ordered a gig here on december 1.

The time before ordering we had great communication, but after I have ordered, I haven’t heard from the seller at all. I have asked several times for him to give me an update, but there is absolutely no response.

There are still 11 days left before he is supposed to deliver, but since he does not respond to my messages, I am worried that I never will receive anything from him.

When is it OK to cancel the order?
Should I wait in silence for the 11 days to pass, or is it OK to cancel now and get someone else to do it?

Thanks
Rasmus

[Guest peje2014]

Hi Rasmus, If you cancel now you have to wait 2-3s days before the cancellation completes, Or wait 11 days and after that you can cancel it and get directly your money back, I recommend to cancel it

[misscrystal]

If you write to him 2 or 3 times over the coming 3 days and he never answers cancel.

[Guest gamunu]

Send cancelation request no other choice my friend

[Guest pussinboots]

I put spam here so my comment was removed.

[Guest freelance24]

Should to cancel the order

[ozzieuk]

If the order isn’t late, why not just… um… wait ?

Your seller might be on a vacation etc, you should be mindful of the leadtime your seller advertises in their gig and be patient.

[edume]

As a buyer and a seller, I understand the situation with waiting. But, who needs to wait when there are many options available. The order should be cancelled, your time is valuable and there is no need to waste time if there is not communication.

I also have had problems as a buyer. I always inquiry regarding services before placing an order to test the response time. So far the longest time for a seller to respond was 19 days!