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Cancel and refund a project


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I recently bought a service for French Narration and the seller backed out after I paid her. I went into the order form and clicked on Resolution Center and there was an email form to fill out. I did stating the reason why the seller cancelled and why I need my money back. The order was never delivered. This was over a week ago.

Where is the customer service? How can I get this resolved? Waiting forever?


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