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Response Rate Error


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Why does not Fiverr customer service fix the Response Rate error??

I have twice sent them messages regarding this. It is already 3 days since I reported the problem. No one has bothered to fix the problem. And to make matters worse, my Reponse Rate has dropped as well. I usually receive 7-8 queries from clients every morning I wake up. But since the drop Response Rate has dropped, I have not received a single message from potential clients.

I always reply to all my customer’s queries within 15 minutes of receiving them. But the *#$^&**% message timer is always there.

I request the Fiverr customer to please fix the problem ASAP. Please try to understand I am losing potential customers here.

Just would like to add that this is the second time this has happened to my account.


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