bookmarking Posted April 21, 2013 Share Posted April 21, 2013 Recently I notice a very slow motion on support answers. I can understand that tickets may now take 1-2-3 days to respond as the number of users is continuously increasing. However, recently I have tickets with 10 days delay and no answer at all :-/ And I am a level 2 seller 😦Also, one of my successful gigs:http://fiverr.com/bookmarking/provide-300-facebook-likes-to-your-facebook-pages-fb-like-fans-on-fan-page-no-admin-necessary-fast-fb-service-overdelivery-guaranteedwas completely trashed on searches for over 2 weeks now. Although is been said that is present in searches, I didn’t succeed to find it anywhere in the first 10 pages of Fiverr. Gig has 100% rating, has over 220 reviews, original video presentation and hundreds of work samples.Thank you for any suggestion may ariseLaurentiu 1 Link to comment Share on other sites More sharing options...
youtube_tube Posted April 21, 2013 Share Posted April 21, 2013 Same here. 9 days and still counting… Link to comment Share on other sites More sharing options...
youtube_tube Posted April 21, 2013 Share Posted April 21, 2013 Same here. 9 days and still counting… Link to comment Share on other sites More sharing options...
bookmarking Posted April 22, 2013 Author Share Posted April 22, 2013 Well, nothing happened after I posted in here either (11 days now). I am not sure they are any other options left. Did anyone tried to contact them by phone for any kind of issue? Is it any other way? Classic ticket support is completely dead now. Link to comment Share on other sites More sharing options...
bookmarking Posted April 22, 2013 Author Share Posted April 22, 2013 I also noticed people are talking about on tens of other threads (lots and lots of delays on support), most recent one is in here:http://forum.fiverr.com/discussion/comment/61062 Link to comment Share on other sites More sharing options...
rashid1148 Posted October 22, 2020 Share Posted October 22, 2020 same here not reply from CS after 12 days Link to comment Share on other sites More sharing options...
ebturner Posted December 22, 2020 Share Posted December 22, 2020 The support has always been really, really slow. But once they answer they do a good job normally.But now they are charging the buyer $2.25 (or more) when someone buys a $5 gig! It’s not even a “fiverr” anymore because the minimum order is $7.25! They say its to pay for support…2020-12-21_221731582×573 52 KBSo on a $5 gig they get $1 of the sale, and then another $2.25. The seller gets $4 and Fiverr gets $3.25…and the shopper gets charged $7.25 for a $5 order. I don’t see how this is good for sellers or buyers? Link to comment Share on other sites More sharing options...
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© Fiverr International Ltd. 2023
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