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Can't Upload Profile Photo


an1mus
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I also have tried in a different computer, with a different windows, and I still can’t upload it. I created another account for testing purposes, and I was able to change the profile picture there. At this point it’s clear the issue is not on my end.

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OK I had the same problem in trying to enter my Profile as a seller. The system would not accept a .bmp photo by copy/paste as I expected. So I tried to follow the advice above, but I could not find “My Profile”

You are replying 3 years later. Maybe you didn’t notice.

If you want help just create your own topic and you will receive replies which reflect the current situation.

Enjoy the forum. 🙂

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I tried several times to upload my profile picture in Fiverr but unfortunately it didn't 

On 2/5/2020 at 11:31 PM, lloydsolutions said:

You are replying 3 years later. Maybe you didn’t notice.

If you want help just create your own topic and you will receive replies which reflect the current situation.

Enjoy the forum. 🙂

 

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Bump. I cannot find any listing for what size of file is acceptable for a Fiverr profile pic. I tried PNG, JPG, both regular (several hundred Kb) size and impossibly tiny (4Kb) sizes, with no luck. I really need to make a seller profile, and this is a huge roadblock. I'm going to reach out to support and try to remember to update this thread.

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Hello everyone! I was able to upload through the app on mobile. I think the issue is that the site needs permission to access photos, hopefully it will be fixed on desktop soon. Best of luck

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