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Response rate


andra33

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My response rate is dropping every day although I haven’t received any new messages and I have replied to all messages I got so far. Is this happening to others too? I’ve also noticed that my delivery rate is 97% even though I have delivered all orders before deadline.

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I thought even if an account is blocked as spam, if they sent you an email, it will show up unless it’s a bug.

If you do get an email that cannot be replied to, since the account is recently been banned, the word from CS is that clicking the report button, has the same effect as replying. In other words, it will save your response rate.

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