kimdox Posted April 18, 2013 Share Posted April 18, 2013 I am waiting for Fiverr Customer Service to answer an URGENT request that I have submitted more than 12 days ago. I am getting very frustrated by this because the situation since then got even worse. Will anyone contact me please? Link to comment Share on other sites More sharing options...
fsupanda Posted April 18, 2013 Share Posted April 18, 2013 I have always gotten feedback in 24 hours or less, submit another request and I hope you’re using http://fiverr.zendesk.com/homeBe descriptive and link to the gig you ordered and any other information you’ll need to resolve this. I wish you the best and let us know if you got it fixed. Link to comment Share on other sites More sharing options...
fsupanda Posted April 18, 2013 Share Posted April 18, 2013 I have always gotten feedback in 24 hours or less, submit another request and I hope you’re using http://fiverr.zendesk.com/homeBe descriptive and link to the gig you ordered and any other information you’ll need to resolve this. I wish you the best and let us know if you got it fixed. Link to comment Share on other sites More sharing options...
breedles Posted April 19, 2013 Share Posted April 19, 2013 I cannot log into customer service. It won’t accept my password and won’t send me a new one. Is there any other way to contact them? I cannot check on my tickets. Link to comment Share on other sites More sharing options...
breedles Posted April 19, 2013 Share Posted April 19, 2013 I cannot log into customer service. It won’t accept my password and won’t send me a new one. Is there any other way to contact them? I cannot check on my tickets. Link to comment Share on other sites More sharing options...
ozzieuk Posted April 19, 2013 Share Posted April 19, 2013 Reply to @breedles: Just a thought… you have to register with the support portal it is not the same as your Fiverr login: http://support.fiverr.com/registration Link to comment Share on other sites More sharing options...
ozzieuk Posted April 19, 2013 Share Posted April 19, 2013 Reply to @breedles: Just a thought… you have to register with the support portal it is not the same as your Fiverr login: http://support.fiverr.com/registration Link to comment Share on other sites More sharing options...
breedles Posted April 19, 2013 Share Posted April 19, 2013 Ozzieuk I tried to register and it said that my email address was already registered but it refuses every password, even to send me a new one! Link to comment Share on other sites More sharing options...
breedles Posted April 19, 2013 Share Posted April 19, 2013 Ozzieuk I tried to register and it said that my email address was already registered but it refuses every password, even to send me a new one! Link to comment Share on other sites More sharing options...
auws Posted April 19, 2013 Share Posted April 19, 2013 Huh, I know what has happened to fiverr support - http://pinterest.com/pin/555702041491354067/lol ( and you cant say this img is not related to this topic - just thought to mention that) Link to comment Share on other sites More sharing options...
auws Posted April 19, 2013 Share Posted April 19, 2013 Huh, I know what has happened to fiverr support - http://pinterest.com/pin/555702041491354067/lol ( and you cant say this img is not related to this topic - just thought to mention that) Link to comment Share on other sites More sharing options...
kimdox Posted April 20, 2013 Author Share Posted April 20, 2013 @fsupanda Thanks very much for your advice. Yes, that’s the link I have used already. Thanks everyone for sharing your experinces with me! I will keep you posted, hope they are going to answer me this time. Link to comment Share on other sites More sharing options...
kimdox Posted April 20, 2013 Author Share Posted April 20, 2013 @fsupanda Thanks very much for your advice. Yes, that’s the link I have used already. Thanks everyone for sharing your experinces with me! I will keep you posted, hope they are going to answer me this time. Link to comment Share on other sites More sharing options...
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