Should Buyers Be Able To Give Negative Reviews If They Never Hit Modify?

[rapidworks]

What’s up awesome people of fiverr. I just wanted to hear thoughts on this from the community here. I know this will never be a standard, but in some ways I feel the buyer has some responsibility too. They need to give clear instructions and sometimes they don’t get what they want because of this, and instead of hitting modify they go start to a negative review without attempting to communicate more. This negative review becomes a mark on our record even though it technically wasn’t our fault. What are your thoughts on it?