tempaccount33 Posted October 14, 2015 Share Posted October 14, 2015 Fiverr admins – I tried creating a ticket but the system did not let me. So I am posting this here.My Fiverr account account, james3572, got suspended. I have been using that account for over 3 years and have never committed any fraud.The account got suspended because I placed about 5 orders using different credit card numbers for each order. Those were not stolen cards – they were mine. I did that because I have a handful of visa gift cards with small amounts of money on each one ($5 to $20) that I wished to utilize.I was not ordering my own gigs. I was ordering another seller’s gigs. Why was I doing that? Because I actually needed to buy a service from that seller!I have worked with that very same for several months and have ordered over $2000 worth of orders of his gigs.I was not boosting his gigs. Out of the 50+ orders I have placed for him, I have left him maybe one piece of feedback.I am not primarily a Fiverr seller. I am mostly a Fiverr buyer.I was not restricted by a human. Because a human would see I did nothing wrong. I was restricted automatically – by a BUG!!!I have used that account many years. I have spent over $20,000 with that account. I have personally made your company $4000 in fees. And i plan on spending more. Perhaps, in years to come, I will spend $100,000 or even a million! In other words, I am a BIG spender, a whale. One of the people that makes your whole business possible. I understand the system may flag suspicious activity. But I hope that a human will see I did nothing wrong. AND your system won’t even let me, a loyal big spender, create a ticket! Where are you mods??? Link to comment Share on other sites More sharing options...
Anna Posted October 14, 2015 Share Posted October 14, 2015 Nobody in the forum can help you. You have to contact customer support. If you are unable to open a ticket via website maybe try reaching out via twitter or facebook. Best of luck! Link to comment Share on other sites More sharing options...
king_of_kings Posted October 15, 2015 Share Posted October 15, 2015 @tempaccount Can You Give me Your Ticket Number i will try to Get REsponse For You Soon. You will get Response Soon … 100% .Moderator Note: Please do not imply that you are with Fiverr support, or ask for peoples ticket numbers. Link to comment Share on other sites More sharing options...
tempaccount33 Posted October 15, 2015 Author Share Posted October 15, 2015 I actually managed to open 2 tickets for the 2 issues. One issue being the account, the other being the credit card processing issue. Ticket IDs: Link to comment Share on other sites More sharing options...
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